Rama Iron - N - Steels

At Rama Iron - N - Steels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information:

• Name, phone number, email address
• Billing and delivery address
• GST details and business information
• Payment and transaction details
• Communication records and inquiries

2. How We Use Your Information

Your information is used to:

• Process orders and deliver products
• Generate invoices and maintain accounts
• Communicate order updates and service information
• Comply with legal and regulatory requirements
• Improve our products and customer service

3. Data Sharing & Disclosure

• Rama Iron - N - Steels does not sell or rent personal information to third parties.
• Information may be shared with logistics partners, payment processors, or authorities only when necessary for order fulfillment or legal compliance.
• All third parties are expected to maintain confidentiality.

4. Data Security

• We implement reasonable security measures to protect personal and business information from unauthorized access, misuse, or disclosure.
• While we strive to protect your data, no method of transmission is 100% secure.

5. Data Retention

• Customer information is retained only as long as necessary for business, legal, or accounting purposes.
• Data no longer required is securely deleted or anonymized.

6. Customer Rights

Customers have the right to:

• Request access to their personal data
• Request correction of inaccurate information
• Request deletion of data, subject to legal obligations

7. Cookies & Website Data (if applicable)

• Our website may use cookies to improve user experience and site functionality.
• Users may disable cookies through their browser settings.

8. Policy Updates

• Rama Iron - N - Steels reserves the right to update this Privacy Policy at any time.
• Changes will be effective immediately upon posting.

9. Contact Information

For privacy-related questions or concerns, please contact:

Rama Iron - N - Steels – Privacy Officer